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Control how you send and see mail messages Length: 30 min
This course will give you the information you need to choose and control message formats in Microsoft® Office Outlook® 2003 both for e-mail messages you send and for those you receive.

Send and receive photos and attachments with confidence Length: 40 min
Learn how to attach pictures and other files to your Microsoft Office Outlook e-mail messages to show and share information. Understand some of the issues with attachments so that you can be safe, avoid the pain, and enjoy the benefits.

Get to know your Outlook Calendar Length: 20 min
Know the basic types of Outlook Calendar entries, book activities into your calendar efficiently, and stay on top of important dates with more advanced features such as recurrence and reminders.

Organize meetings with Outlook Length: 50 min
Learn how to set up meetings and be an effective and considerate attendee when someone has invited you to a meeting. Handle all aspects of Outlook meetings with finesse, no matter how many times the affair is rescheduled.

Great Outlook Calendar features to make time work for you  Length: 20 min
Get maximum benefit from the Microsoft Outlook Calendar by displaying dates and times so that they work the way you do. Also learn some features in Outlook that will help you to get around in the calendar quickly and efficiently.

Audio course: Slice the spam! How Outlook helps protect you from junk e-mail Length: 30 min
Junk e-mail, often called "spam," can be bothersome and even offensive. Take this course and learn to use the features in Microsoft Office Outlook® 2003 that can help you spend less time managing less junk e-mail.

Create great-looking signatures for your e-mail Length: 35 min
Give your e-mail messages professional polish or personal style by learning how to create and manage e-mail signatures using Microsoft Outlook.

See and share multiple calendars Length: 50 min
Want a tidier schedule? Learn how to create multiple calendars and view them side by side, using Microsoft® Office Outlook® 2003. Stay aware of other people's schedules by sharing calendars and viewing them side by side with your own.

Tips to get an address on the To line fast Length: 30 min
Microsoft Office Outlook makes it easy for you to fill in the To line of an e-mail message. Learn how to quickly select names from the Address Book and how to fine-tune other Outlook features to get the addresses you want, when you want them.

Work with the keyboard Length: 40 min
Learn how to find a complete list of keyboard shortcuts for each Microsoft® Office program and to use them in menus, in toolbars, and in the document itself.

Manage the size of your mailbox Length: 50 min
Battle mailbox size by learning how to manage your Microsoft® Outlook® mailbox and keep it within a specific size limitation.

Great Outlook features to organize your Inbox Length: 50 min
Tame the chaos of your Inbox: Learn about five features in Microsoft® Office Outlook® 2003 that will help you find and use the messages you've decided to keep there.

Find, copy, or back up e-mail on your computer Length: 50 min
Do you know where Microsoft Outlook keeps your e-mail? Find out where your messages are stored, and then learn how to move, copy, or back them up to suit your needs.

Become an Address Book expert Length: 40 min
Learn about the types of directories the Address Book uses and how they're used. Also learn how to add or remove lists and how to change the display of contacts.

Keep track of birthdays and anniversaries Length: 40 min
Learn to enter annual events into your Microsoft® Outlook® calendar and to link those events with people in your Contacts folder. Also, learn to set reminders and to create personalized calendar views.

Great Outlook features to organize your contacts Length: 40 min
Microsoft Office Outlook helps you organize your contacts into functional groups. With organized contacts, you can more easily send e-mail messages to groups of people or schedule meetings with groups. Organized contacts also make it easier for you to share contacts with coworkers and to use contact information in other programs.

Delegate Access: Let someone else mind your busyness Length: 40 min
With the Delegate Access feature in Microsoft® Outlook® you can allow someone else to manage all the functions of your calendar.

Search Folders: The easy way to find, read, and organize your e-mail Length: 40 min
Learn how Search Folders can help you sort, organize, and find your e-mail with minimal effort.

Use the keyboard to work in Outlook Length: 30 min
Learn how to work in Microsoft Office Outlook with the keyboard rather than the mouse. Find out how to use keystrokes to manage your e–mail, calendar, and contacts.

Customize your toolbars and menus Length: 50 min
Learn how to change existing toolbars and menus, including the shortcut menu, and how to create your own toolbars and menus in Microsoft® Office programs.